Terms & Conditions

1. Scope of Service

Global Taxi Rides offers private hire and taxi services across the UK, including airport transfers, long-distance travel, and event transportation.

2. Booking & Cancellations

• All bookings must be confirmed via phone, email, or online form.
• Cancellations must be made at least 3 hours prior to pickup to avoid charges.
• Late cancellations or no-shows may incur a full fare charge.

3. Pricing & Payment

• Prices are fixed and agreed at the time of booking.
• Payments accepted via cash or major debit/credit cards.
• 15% discount applies automatically on online bookings unless excluded.

4. Liability

Global Taxi Rides is not liable for delays caused by traffic, road closures, weather, or events outside our control.

5. No Compassion-Based Compensation

We do not offer refunds or discounts based on delays or emotional appeals unless Global Taxi Rides is directly responsible for a service failure.

6. Customer Conduct

We reserve the right to refuse service to any customer behaving aggressively, abusively, or unsafely. All passengers must treat our drivers and vehicles with respect.

7. Waiting Time Policy

We provide 20-30 minutes free waiting at standard locations. Airport pickups include free waiting after flight landing. Extra charges apply for extended waiting time.

8. Luggage & Passenger Limits

Please inform us in advance about excess luggage or passenger count. Extra charges will apply for additional luggage or passengers. Overloading may result in cancellation with no refund.

9. No-Show Policy

If a customer fails to appear at the scheduled pickup location without notice, the full fare will be charged as a no-show.

10. Lost Property

We are not responsible for items left in vehicles, but we will assist in locating lost property. Please contact us as soon as possible.

11. Use of Subcontractors

We may occasionally use licensed subcontractors to fulfill bookings when necessary. All subcontractors follow the same standards and policies.

12. Force Majeure

We are not liable for service interruptions caused by force majeure events such as natural disasters, strikes, government restrictions, or pandemics.

13. Service Changes

We reserve the right to modify or cancel services due to vehicle breakdown, driver illness, or external emergencies. Alternative arrangements will be offered where possible.

14. Changes to Terms

These terms may be updated without notice. It is your responsibility to review them regularly. Continued use of our services implies acceptance of the current version.

15. Governing Law

These terms are governed by the laws of England and Wales. Any legal disputes shall be handled in UK courts.

Contact Information

If you have any questions, please contact us:

Email: info@globaltaxirides.com
Phone: +44 7351 350638